K.A. Menendian Rug & Carpet Gallery - Columbus, Ohio

Mary Patton

I just can’t say enough about how wonderful my experience was here! I bought my rug through another retailer who after three weeks told me the manufacturer had discontinued the rug. So I went here and Chris was super helpful. He found the same rug, called to make sure it was NOT discontinued, and ordered it. It came in the next week and he was able to get me on the delivery schedule for the SAME DAY!!! The guys who delivered it were on time and so nice. Even helped us get the furniture in place. I highly recommend this store for all your rug needs!

Elena Nicolozakes

Had two one of a kind kitchen runner rugs that I wasn’t willing to part with. Menendian Rugs gave me great advice, cleaned and repaired the rugs by weaving in additional material to extend the life of the rugs I love. They were great to work with and Chad was especially accommodating. Service Department went above and beyond. Thank you guys! Elena

Dinah Rhodeback

Very pleased with quality of rug ordered. Staff was very knowledgeable and friendly. They were helpful in choosing best option for my home, including colors and type. Can’t thank them enough!

Ron Tweel

Ashley is excellent to work with she is patient, listens very well and is quick with responding! My wife and I come 3 hours out of town to go to K.A. Menendian;s showroom to work with their dedicated staff! She has expert knowledge of their large inventory and a great sense of design. They have helped us find many beautiful rugs for our customers!

Jane Phillips

Due to Chads professionalism and excellent advice, my 100 year old antique rug was restored . I considered cutting it down due to frayed edges. Thank goodness I did not- Chad and Matt took much time deciding what should be done. They were able to restore the beauty through their careful cleaning and hand sew the fray edges so the palace rug was originally how we had first bought. Any loose threads weaved back into the rug -you couldn’t tell where it had come undone. Beautiful!

With the guidance of Ashely and Chris , I was also able to buy some one of a kind rugs for the rest of the house.
Ashely, with interior design knowledge, found beautiful complimentary rugs to the antique rug we just had serviced. They took much needed time to find the right rug as Chris tirelessly went through the beautiful large assortment stack of rugs.
I will never buy any rug online as they have different price points and customer satisfaction is their number one priority, you cannot make a mistake .
Chad,Matt ,Ashley and Chris truly know their business and when it comes to cleaning, restoring and buying rugs, I place my money and trust in them!

Fran Crow

Dropped off two rugs to be cleaned and found they are running a but one get one cleaned special! I can see how they have been in business for so long. Easy drop off and the employee took them out of the car for us. Definitely would recommend!

Kylee Reyes

Second update: With a beautiful showroom and years of experience expertise, this company and specifically Chad, the owner, have exceeded my expectations.
I brought in very dense and dirty rug to be cleaned with no idea what to expect from this. After a thorough cleaning, my rug came back completely odorless, clean and refreshed! I'm so happy to be able to make this a statement piece in my home after it received the proper care. Chad informed me about proper care for the dense and stiff rug that I have after personally cleaning and presenting the rug to me today. After my experience, I can say that K.A. Menendian Rug Gallery IS the place to go if you are looking to acquire a new rug or to have one cleaned and refreshed. Thank you again to Chad and the team!

Update: I just got off of the phone with Chad, the owner of K.A. Menendian who personally assured me that this is not typical of their store, which I absolutely believe given the many 5-star reviews. I will be bringing the rug back to the store next week and I look forward to the cleaning typical of K.A. Menendian.

Original:
Just picked up my rug after a regular cleaning with deodorizer. When getting it out of my car to unveil it at home, I noticed some dog hair along the edge of the rug while it was still rolled in it’s protective paper. We have dogs, so I thought that it was strange, but maybe somehow during the thorough cleaning and drying process, the dog hair did not come off. I completely understand some hairs being left behind, and continued to unroll the rug. When I unrolled the rug, I noticed many hairs all over the rug and small pieces of fluff all over it also. When I smelled the rug, thinking that after the deodorizer, scrubbing/cleaning and hang drying in a heated chamber it would smell fresh, I was surprised to find that it smells....off now… It smelled just like a rug that needed to be cleaned before. Again, not what I was expecting from a professional rug cleaning. The only option I did not spring for was an enzyme wash.

I will call K.A. Menendian tomorrow to discuss and update the review afterwards, as they are closed at the time of this review.

Deborah Hurst

I have moved out of the Columbus area and recently contacted Chris to help me find a larger version of a rug I purchased from them in 2017. Chris not only found it, he engineered having it made in India and shipped to me in South Carolina. It was a seamless transaction. This company is wonderful to work with!